Electronics & Technology

The tech world is always shifting and moving. Trouble can come at any moment and it’s our mission to equip you with an internal infrastructure that is reflective of how awesome your brand is.

 

Empower Your Services with Keltha

– Proactive support from tech experts
– Versatile customer support channels
– Efficient business management software
– Real-time delivery and manufacturing updates

Electronics & Technology BPO Services

 

The tech world is always shifting and moving. Trouble can come at any moment and it’s our mission to equip you with an internal infrastructure that is reflective of how awesome your brand is.

Revitalize your IT solutions

 

Only 5% of start-ups survive within the first five years. The reason? Buyers don’t understand the purpose of the service or product. Communicating your ideas to your clientele is no easy feat. Lucky for you, Keltha industries is like a breath of fresh air in a world of jargon and abstract concepts. Allow us to show your buyers how your awesome stuff works; you take care of the rest.

 

Omnichannel Customer Support

 

Keltha’s customer support solutions is founded on accessibility and versatility. Whatever shape or form your current infrastructure is in, we’re here to optimize your current system and adapt it into something bigger and better. We’ll cover all the bases – email, chat support, call support – to help troubleshoot your buyer’s problems.

 

 

Engagement and Delivery

 

Want to know how your products are doing? Using our software, we can integrate customer reviews to understand how your products are connecting with buyers. With the same network we can keep track of manufacturing and delivery to better guide clients as they anticipate their purchases. Our mission is to carry out exquisite customer service from start to finish.

 

Service Process and Operations

 

Too many online support teams don’t have the necessary tools to engage and speed customers through the buying process. At Keltha, we act as team members who know your brand inside out. This gives us the confidence to help leads every step of the way and convert them into paying customers.

 

 

Powered By Data

 

Revolutionize the way you interact with your customer base. Empowered by analytics, our team members can keep track of the trends in your tech business so we can make the best decisions for your brand. We use the data to continually transform our customer outreach, acquisition, and retention strategies so you can come out right on top of your competition.

Grow In The Right Direction

Technology is evolving at a speed faster than we can process, but that doesn’t mean you have to lag behind when it comes to service. The churn rate is higher now more than ever, as customers expect nothing short of perfection in the digital age.

43%

Of “freemium” users don’t convert into paying subscribers

20%

Of customers admit to trying out new electronic brands every two years

77%

Of customers don’t understand the full potential of a tech product or service

30%

Of consumers unsubscribe from a product or service because they feel it is irrelevant to them

Upgrade Your Internal Systems Today